Cherry Hill Mall and mice attack

It's been a week & I haven't heard anything from the Cherry Hill Mall management. Now a week has gone by and I decided to follow-up. The customer service desk was surprised and appaulled at the situation and immediately transferred the call to management Mrs. Ford. Ofcourse she didn't answer so I left a message. She immediately called back. She explained that the day she got the complaint she called Western Pest Control and they rushed over. She explained that it was obvious where I saw the mice because Mrs. Ford and Terminator rep saw 2 mice as they pin pointed to the problem area. Ok so Mrs. Ford thanked me for the complaint, thanked me for following up and lastly told me that it's mating season so expect to see more before the problem is resolved. I told her that I have been scared to return to the mall since and she said ok bye. Yup,.... I expected at the least a letter but guess they aree avoiding a paper trail but guess what... that's what the internet is all about. I'll be following up in several days. Def not letting those go. Mice? Really? All merchandise comes in boxes which are in dark placeswhich is perfect area to keep mice nice and warm so they build their empire. So yea if there is not a real solution then I will stay away. And I know that many establishments may have mice but I only know about what I saw and where I saw it,.....